Help/Chatbot

Chatbot - Jump menu

The Jump Menu block redirects the contact straight to a specific menu, inside the current chatbot or another chatbot in the same company.

  1. In the builder, drag the Jump Menu block onto the canvas.
  2. Name the block to identify it in the flow.
  3. Under Target chatbot, choose whether the jump goes to the current chatbot or another one in the company.
  4. Under Target menu, select the menu the contact will land on.
  5. Connect the previous block's output to Jump Menu and save.

The contact is sent to the defined menu without going through any intermediate steps.