Available validation types:
- Last received message — validates the content of the last message (type and text). Options: equal, different, empty, contains, and others. Save after configuring.
- Attribute — validates a chat or contact attribute. Attributes are created in Extra Settings > Attribute keys. Options: equal, different, empty, contains. Save after configuring.
- Tag — checks whether the contact has a specific tag. Tags must exist beforehand. Options: equal, different, empty, not empty. Save after configuring.
- Entry channel — confirms which channel the contact came from (Instagram, WhatsApp, etc.). Options: equal or different. Save after configuring.
- Entry number — validates the contact's phone number, in full or in part. Useful for creating separate journeys for specific groups. Save after configuring.
- Time rule — validates whether the contact is within or outside the configured service hours. Save after configuring.
When setting up each validation, define:
- Description — name to identify the validation.
- Operator type — AND (combines conditions) or OR (allows any of the conditions).
- Add validation — multiple parameters can be added without limit. Avoid conflicts between validations to prevent flow failures.