Help/Chatbot

Chatbot overview

Layout of the builder and the main UI changes.

Start point

The Start button replaces Main Menu and is the origin of the whole bot.

Side menu

Holds every block you can drop into the flow. Each item has a help icon with video and text. Click, hold and drag onto the canvas. Each block has one input and one or more outputs.

Top menu

  1. Extra settings — bot name, post-execution rules, invalid action, auto-close time.
  2. Variables panel — extra fields such as Name, Address and CPF created in Extra settings.
  3. Help center — chatbot tutorials.
  4. Zoom in and out — expand or compact the canvas.
  5. Dark or light mode — switches the theme.
  6. Close the bot — closes without dropping saved settings.

Menu icons

  • Forward arrows — the menu runs on its own and goes to the next step with no user input.
  • Pause — the menu waits for user input or the max wait time before moving on.