- In the left menu, go to Admin > Backups.
- Click + to create a new backup.
- Enter a description and set a password for the decryption keys. Store this password safely.
- Select the data to include. Including messages increases completion time.
- Click Save, enter your MFA app code, and click Access.
- Monitor the progress on screen. When done, the backup is available under Actions for download, status check, or deletion.
Limit: one long backup per month. To create another, delete the previous one.
Decrypt the backup
- Under Actions, click Generate and enter the backup password.
- Copy the generated key.
- Use that key to open the downloaded files.