Help/Chatbot

Chatbot - Set attributes

The Set Attributes block writes or updates a value in a contact attribute during the flow. Use it to store responses collected by the chatbot.

Before configuring the block, create the attribute key under Extra Settings of the chatbot if it does not exist yet.

  1. Drag the Set Attributes block onto the canvas.
  2. Name the block.
  3. Click New Item.
  4. Select the Attribute you want to write.
  5. In the Value field, type a fixed value or press Alt+V to insert a variable. The variable @chat.mensagem.texto captures the text of the contact's last message.
  6. Save.

You can add more than one item in the same block to write several attributes at once.