Help/Admin

How to show labels without opening the conversation

Enable this option to see labels directly in the attendance list, without opening each conversation.

  1. In the left menu, go to Admin > Companies.
  2. Click the pencil icon for the company.
  3. In the Chat tab, check Show labels in list.
  4. Click Save.
  5. Go back to the attendance list and refresh the page in your browser.

Labels now appear in the attendance list.