Help/Billing

How to increase resources

To increase resources (users, channels, or other plan limits), you need available balance on the platform. The release is immediate after confirmation.

  1. In the left menu, go to Financial > My Plan.
  2. Locate the resource you want to increase and click the corresponding option.
  3. Confirm the operation.

The system calculates a prorated amount for the time remaining until the current plan renews and generates a charge labeled "partial amount for X days." This amount is deducted from the available balance.

Make sure you have enough balance before starting the process.