Help/Artificial intelligence

How to configure the conversation tab

The conversation tab controls which media types the agent processes and how it formats responses.

Available options:

  1. Transcribe audio: the agent transcribes received audio before processing a response. Adds processing cost.
  2. Interpret image: the agent analyzes and describes images sent by the user. Adds processing cost.
  3. Read files: the agent reads file content such as PDFs. Set a character limit to avoid very long documents. Adds processing cost.
  4. Split response message: instead of sending the full response at once, the agent breaks it into parts.
  5. Character limit per message: sets the maximum size of each part when message splitting is active.
  6. Audio response: the agent replies with audio. Choose the voice type and define behavior instructions for this mode.
  7. Default message for invalid content: text sent when the user sends something the agent cannot recognize. Example: "I cannot understand this type of message."